C O D E T R I N I T Y
{ Case Study > Queue Management }

DishTime - A Comprehensive on the Implementation and Impact of a Restaurant Management Solution

Revolutionize your dining experience with our Restaurant Queue Management System. Streamline wait times, enhance customer satisfaction, and optimize staff efficiency. Elevate your restaurant's service with cutting-edge technology.

dish-time-illustration

Aim of the App

Queue Management Restaurant System app is to streamline and enhance the dining experience by efficiently managing customer queues. This innovative solution ensures smooth operations, reduces wait times, and optimizes table turnover.

With user-friendly features, such as real-time updates and notifications, the app empowers both customers and restaurant staff to navigate the dining process seamlessly. Ultimately, it aims to improve customer satisfaction and operational efficiency in restaurants.

Problem

  • All the dealers that already exist in their ecommerce website we need to migrate dealers information from e-commerce website to fusion design web application database.

  • Assign a username and password to migrated dealers in the web application at the time of migration.

  • After migration of all the product ,order invoice and dealer then map the dealer to their orders so they can access their associate orders.

  • All the dealers that already exist in their ecommerce website we need to migrate dealers information from e-commerce website to fusion design web application database.

  • Assign a username and password to migrated dealers in the web application at the time of migration.

  • After migration of all the product ,order invoice and dealer then map the dealer to their orders so they can access their associate orders.

Solution To Problem

  • All the dealers that already exist in their ecommerce website we need to migrate dealers information from e-commerce website to fusion design web application database.

  • Assign a username and password to migrated dealers in the web application at the time of migration.

  • After migration of all the product ,order invoice and dealer then map the dealer to their orders so they can access their associate orders.

  • All the dealers that already exist in their ecommerce website we need to migrate dealers information from e-commerce website to fusion design web application database.

  • Assign a username and password to migrated dealers in the web application at the time of migration.

  • After migration of all the product ,order invoice and dealer then map the dealer to their orders so they can access their associate orders.

Multi-Screen Functionality in POS Restaurants

POS restaurants enhances efficiency by allowing simultaneous order processing, payment handling, and kitchen coordination. This streamlines operations, reduces errors, and improves overall customer satisfaction.

POS
Table View
Reports
Orders
KOT Page
General Settings
Dashboard
Menu
Reporting
Reservations
Dashboard
Orders
Table Order Details
Branch List
Add Branch
Registration
Check Registration Time
Waiting Time
Food Menu
Food Menu
Home Page
Menu Page
food-details
Cart
checkout-process
receipt
profile-page
favourite-food-list

Important Functionality

  • Online Reservations

  • Automated Wait time alert

  • Customer Tracking

  • Customer communication

  • Waitlist Management

  • Analytics and Reporting

  • Real-Time Queue Monitoring

  • Customer Self-Check-In

  • Reservation Integration

  • Staff Dashboard

  • Customer Notifications

  • Improve Service Quality

  • Security and Compliance

  • Customer Feedback

  • Multi-location Support

  • Customization and Branding

  • Optimize cost and service levels

  • Boost Staff Productivity

Results

1. Operational Efficiency Enhancement

The introduction of the Restaurant Management POS System led to a remarkable 25% reduction in order processing time, significantly improving operational efficiency. This enhancement allowed our restaurant to cater to more customers during peak hours, translating into increased revenue and improved overall service.

2. Order Accuracy and Error Reduction

The POS system delivered a notable 20% decrease in order mistakes, positively impacting customer satisfaction. The automated order entry system minimized manual errors, contributing to a smoother operation and reducing instances of food wastage due to order inaccuracies.

3. Financial Accuracy and Streamlined Reporting

Financial processes witnessed a transformation with the POS system's real-time tracking capabilities. Monthly financial reconciliation time was cut by 40%, ensuring more accurate and timely financial reporting. This improvement in financial management positively influenced decision-making processes.

4. Customer Experience Enhancement

Customer experience was significantly elevated through personalized services facilitated by the POS system's integration with CRM tools. Customer satisfaction scores rose by 30%, and targeted promotions and loyalty programs resulted in a 10% increase in customer retention. The system played a crucial role in building lasting relationships with our patrons.

Technologies

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Php

PHP is a server-side scripting language commonly used for web development to create dynamic web pages and applications.

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Laravel

Laravel attempts to take the pain out of development by easing common tasks used in the majority of web projects, such as authentication, routing, sessions, and caching. Laravel aims to make the development process a pleasing one for the developer without sacrificing application functionality.

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ReactJS

It's used for building interactive user interfaces and web applications quickly and efficiently with significantly less code than you would with vanilla JavaScript. In React, you develop your applications by creating reusable components that you can think of as independent Lego blocks

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VueJS

VueJS is primarily used to build web interfaces and one-page applications. In saying that, it can also be applied to both desktop and mobile app development thanks to the HTML extensions and JS base working in tandem with an Electron framework – making it a heavily favoured frontend tool.

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Tailwind CSS

Tailwind CSS is the framework that scale on large teams. It's easy to customize, adapts to any design, and the build size is tiny. It's similar to bootstrap framework which composed to build any design, directly in your markup.

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HTML

HTML5 is a markup language used for structuring and presenting content on the World Wide Web. It is the fifth and final major HTML version that is a World Wide Web Consortium (W3C) recommendation.

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CSS

CSS stands for Cascading Style Sheet. Its main objective is to provide styling and fashion to the web page. CSS provides color, layout, background, font, and border properties. CSS features allow better content accessibility, enhanced flexibility, and control, as well as the specification of the characteristics of presentation.

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Bootstrap

Bootstrap is a free and open-source CSS framework directed at responsive, mobile-first front-end web development.