Everything of your hotel chain at one place
A hotel CRS system or better known as central reservation system enables all kinds and sizes of hotel groups and chains to maintain a complete and centralized control over their reservations and online inventory distribution. The CRS hotel system also helps hotel chains in acquiring chain-wide direct bookings, improve guest experience, and even streamline operations.
The meaning or definition of a CRS or Central Reservation System is a type of reservation software that is used to update and maintain information of a hotel pertaining to inventory and rates so that hotels are able to manage guest reservations and the process around such reservations in real time.
These reservations are managed across a multitude of distribution channels such as the 3rd party booking websites, direct internet booking engines, the global distribution system (GDS), wholesalers and more. A CRS centralises the data from the property management systems (PMS), distribution channels, call centres and phone reservation systems used across one or many properties.
A CRS will transfer the reservation data from the PMS/s to the distribution channels in real-time so that hotels are able to reach guests across as many channels as needed as part of their distribution strategy. The platform allows for administration of room allocations for single to multi-property groups and chains which is particularly useful for managers who want a single source to manage multi-channel and multi-property strategies. Revenue managers can respond to market demand and adjust pricing quickly, and front office managers can create reservations and allocate rooms from one source of truth while guests are able to access multi-property offers from a single source of truth.
CRM
Profile
management
Reporting and
analytics
Data collection
and repoting
PMS
CRS
Key Functions :
Reservation management
Group booking
Integration options
Email notification
Cancellations & refunds management
Revenue
management
Rate
management
Customer
support
Customer
Services
A hotel CRS system or better known as central reservation system enables all kinds and sizes of hotel groups and chains to maintain a complete and centralized control over their reservations in multiple locations.
You can monitor the entire inventory of all your locations on OTAs, GDS, hotel website and other channels from on place with the CRS system.
The central reservation system enables you to take bookings and enquiries of any location of your hotel group from a single window.
All your reservations are synced at one place and reflected at the respective locations. Whether they’re coming from OTAs, hotel website, or walk-ins.
The CRS hotel system helps you serve your guests better by generating a single profile of all the guests staying at any location of your hotel chain.
You get intelligent data insights of revenue,bookings, occupancy and a lot more of your hotel chain consolidated in the form of graphs and reports.
You get a chain-wide booking engine integrated on your hotel website through which your guests can book directly for any location.
Handle all your chain-wide travel agents and keep track of the bookings they get for you effortlessly, all from a single place with our CRS system.
Regardless of the locations your guest books at in his one journey, he’ll get just one voucher. This reduces his to and fro to check multiple vouchers.
Our central reservation system for hotels gets you a single login across all your properties, relieving you from multiple login credentials.
You get to set up the booking flow on your hotel website as per your brand’s standards; using the booking engine API in our hotel CRS system.
If there are related activities in the software project, the control logic and sequential flow are represented using a flowchart.
If there are related activities in the software project, the control logic and sequential flow are represented using a flowchart.
If there are related activities in the software project, the control logic and sequential flow are represented using a flowchart.
If there are related activities in the software project, the control logic and sequential flow are represented using a flowchart.
If there are related activities in the software project, the control logic and sequential flow are represented using a flowchart.
If there are related activities in the software project, the control logic and sequential flow are represented using a flowchart.
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If there are related activities in the software project, the control logic and sequential flow are represented using a flowchart.
If there are related activities in the software project, the control logic and sequential flow are represented using a flowchart.
If there are related activities in the software project, the control logic and sequential flow are represented using a flowchart.
If there are related activities in the software project, the control logic and sequential flow are represented using a flowchart.
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